Fake, refilled, modified or reconfigured cartridges have no safety control, technical or regulatory support and can pose risks to patient health.

Protect your clinic and the health of your patients:

Buy only the originals by Grupo MedSystems

Did you know that the MedSystems Group was a pioneer in starting this conversation?

We were pioneers in starting this conversation and carrying the flag against counterfeiting in the aesthetic-dermatological technology market, focusing on the Ultraformer III, Ultraformer MPT and Reface brands, bringing awareness and vigilance to protect our business, your market and your patients.

The practice or purchase of fake cartridges, which are not sold directly by the MedSystems Group, constitutes a crime against public health, according to article 273 of the penal code, which describes the act of falsifying, corrupting or adulterating products intended for therapeutic or medicinal purposes as unlawful conduct.

FREQUENTLY ASKED QUESTIONS

What is the difference between an original and a fake consumable?

Original cartridges have the serial number laser-engraved, while the fake model usually comes with a label instead of the serial number. If you have any questions, please contact Medsystems Group Customer Service.

Why is the practice of refilling cartridges{1} illegal and a crime against public health?

Article 273 of the Penal Code, included in the chapter on crimes against public health, describes the act of falsifying, corrupting or adulterating products intended for therapeutic or medicinal purposes as unlawful conduct.

What are the treatment effects of refilled or fake cartridges?

There are no studies or scientific proof of the use of modified or fake consumables regarding their damage and side effects on the skin, which can cause serious burns to the patient’s tissue and other serious unwanted adverse effects. In addition to falsification and adulteration of products for therapeutic or medicinal purposes being a crime against public health, their production is not regulated by Anvisa (without quality control and proof of use and effects).

How do I get my certificate of originality for consumables?

You can issue a certificate of authenticity for your consumable through the MedSystems Group’s “Customer Portal” – exclusively for the company’s customers.

Is there another representative in Brazil that can sell Ultraformer equipment and consumables, besides the Medsystems Group?

No. MedSystems Group is the only official representative of the Ultraformer brand in Brazil, whose manufacturer is Classys. Any other sale made outside the Medsystems Group is considered illegal and non-legitimate, without proof of its originality and integrity.

How do I renew my consumable originality certification?

The certificate of authenticity for consumables purchased from MedSystems is valid for 6 months, but this does not mean that the consumables are valid for use. The certificate is renewed automatically with each new purchase made within our purchasing system. If you have any questions, you can contact our Customer Service department via WhatsApp: (11) 95362-0009. On this number, you can also request the desired items for new consumable purchases.

In recent years, we have observed that the practice of recovering or rehabilitating fired cartridges has grown exponentially. It is important to say that this practice is treated by the applicable legislation as a crime (…)”

Denis Regis, CEO of MedSystems Group

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